Effective Date: October 5, 2025
Thank you for using QuestX: Doubt Solving App. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and related services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and educational details when you sign up.
Usage Data: Questions asked, answers provided, time spent in the app, and interactions with tutors or peers.
Device Information: Device type, OS, browser type, IP address, and app version.
2. How We Use Your Information
We use the information to:
Provide and improve our doubt-solving services
Personalize your experience
Respond to support inquiries and feedback
Send updates, announcements, or promotional content (you may opt out)
Monitor and analyze usage for security and performance
3. Sharing of Information
We do not sell your personal data. We may share your data with:
Trusted third-party service providers (e.g., analytics, hosting) under confidentiality agreements
Legal authorities if required by law or in response to legal processes
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular audits. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information
Withdraw consent for data processing
Request data portability
File a complaint with a data protection authority
6. Children's Privacy
QuestX is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have mistakenly collected data from a child, please contact us.
7. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review it regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email:[email protected]Address: QuestX Team, Medha Care, Noapara, Barasat, Kolkata 700124
